Customer Testimonials

Hear first-hand accounts from families across Western Australia who have experienced the Prime Care Partners difference.

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"To the team.” In one word “Fantastic”. Always flexible, with a “can do” attitude. Cannot speak more highly of the service provided. Prime Care Partners makes my life easier."

Jenny P

Client

"I just want you to know, how wonderful your care people are who come to our home, and your schedulers and your reception people and you, yourself, dear Rachel. Outstanding service !!!

Mary

Client

"Client wanted to pass on his thanks for taking care of his mum over the past year or so, and will happily recommend our services to all ,who need the assistance. He also asked if we can pass on his thanks to the support workers who have been wonderful with his Mum."

Richard

Son Of Client

"It’s so wonderful to see mum after she is safely showered, dressed, having a cup of tea and toast. One of your staff, even cut up some fruit to have later. Little touches that are so lovely."

Maria

Daughter Of Client

"I could not commend Prime Care Partners enough for their quality of service, communication and level of quality support staff, unfortunately, the family has tried several providers and state they have never come across an organisation as sharp as ours."

Tracy

Daughter Of Client

"Client says that all the ladies she has had come out to assist her have made her days a little brighter. She says she knows they all work so hard and she appreciates that they are all so lovely even though they have a hard job to do"

Kathleen

Client

"Can you let whoever should know, that the girl who came this morning really impressed me. She wandered outside and ended up picking up all the dead leaves and making the back look nice and neat. I never asked her to do that, so I was very happy and impressed!! (I had told her she could go anywhere inside and outside but go a nice surprise!"

Marie

Daughter Of Client

"Wanted to let us know what an amazing job support worker does, very happy with the service"

Eric

Client

"Wanting to thank support worker for all her help, she felt comfortable with her in her home and felt it improved her health"

Laraine

Client

"Support worker was extremely supportive and helpful, I am sure she is going to be an asset to you"

Valerie

Client

"Wanted to thank support worker for her help – she said tat she is just the loveliest person and was very impressed by the service she provided and also wanted to say that she is a very effective communicator"

Vicky

Client

"Wanted to mention that Kim’s wife Marilyn could not stop singing the praises of Prime Care Partners and all the support workers we have sent to them previously"

Social Worker

Fremantle Hospital

"She said all the workers are wonderful and the staff in the office all seem lovely too. She said without us she would be at her wits end and we give her time to breathe which she really appreciates"

Margaruite

Claremont (Wife of client)

"Wanted to pass on the support worker did an amazing job today. Was very calm and a lovely lady"

Roberta

Client

Sometimes, we all need a little extra help at home and with life in general - and often, there is simply not enough time to wait for commonwealth government funding approvals - to receive the help you need.

Whether you are recovering from an injury, coming home from hospital, caring for an ageing loved one, or just looking for an extra 'pair of hands' to help around the house - our private services are all set and ready to go!

From a few hours, to a few weeks or 24/7 care - no job is too big, or small.

‍We listen to client and family needs and custom private care plans that provide exceptional services to help West Australians stay independent, healthy and happy at home. If you can't see what you're looking for, just ask us and we'll tailor a package to suit.

From the sweeping views and magnificence of the Swan River both North and South, through to the coastal suburbs, and tree-lined edges of the Perth hills - right through to the emerging cities of Joondalup and Mandurah, our team is on the road and ready to assist, wherever we can.

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