Support at Home
Do you have funding approved by the Dept of Health Disability and Ageing, have you received your approval letter or just need information on how to get started
What is Support at Home
Support at Home replaces the Home Care Package program(HCP), Support at Home can be of great assistance in helping you, or a loved one to stay safe, healthy and happy in the comfort of your own home.The decision around the services and who provides them - is now up to individual choice and puts all Australians at the forefront of their own home care needs.
Under the Support at Home program you will be allocated a support plan by the assessor, people choose a service provider that is right for their specific needs (eg: Prime Care Partners). The Dept of Health, Disability and Ageing, then subsidises your support to meet your specific requirements. If you’re over 65, or an Aboriginal or Torres Strait Islander, over 50, you could be eligible. There are 8 levels of care and support under the support at home program, this reflects funding levels, from basic, through to the highest level of care.
The Support at Home program can provide daily or occasional support with everyday tasks, independence, clinical care along with restorative care to help you get back on your feet and regain independence.
We also provide end of life care to support you and your family when you most need it.
*Quarterly budgets and annual amounts are effective from 1 November 2025 and are subject to change in March and September each year in line with indexation.
Restorative Care Pathway Service Budget amount
Restorative Care $6,000 (up to 16 weeks).
Pathway End of Life pathway Service Budget amount
End-of-Life Pathway $25,000(12 week episode, may be extended up to 16 weeks)
Assistive Technology and Home Modifications range from $500 to $15,000
What sort of funding levels are available
What services are provided as part of Support at Home
There are a wide range of services that can be provided as part of Support at Home. These include but are not limited to:
Assistance with personal activities such as bathing, showering, toileting, dressing and undressing, mobility and communication.
Assistance with preparing meals, including special diets for health, cultural or other reasons, assistance with using eating utensils and assistance with eating.
Assistance in using continence aids and appliances such as disposable pads and absorbent aids, commode chairs, bedpans and urinals, catheter and urinary drainage appliances, and enemas.
Providing crutches, quadruped walkers, walking frames, walking sticks, mechanical devices for lifting, slide sheets, tri-pillows, pressure relieving mattresses and assistance using these aids.
This may include speech therapy, podiatry, occupational or physiotherapy services and other clinical services such as wound care, catheter management, general wellbeing, education.
Assistance with shopping, connecting with your community, family and friends, visiting health practitioners, everyday help around the house.
Assistance with bandages, dressings and skin emollients.
Assistive Technology
Devices that assist mobility, communication and personal safety.
Aids and Equipment
Any aids or equipment that assists a person to perform daily living tasks.
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